Returns & Exchanges
At SLAM, we want to ensure you are completely satisfied with your performance gear, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your equipment doesn't meet your game-day standards, our streamlined process makes it easy to get back on the court.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.
- 2.Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags and protective liners are still attached.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our distribution center.
- 4.Quality Check and Refund
Our team will inspect the returned gear within 3-5 business days, after which your refund will be processed or your new exchange items will be dispatched.