Frequently Asked Questions

Everything you need to know about your SLAM gear and orders.

How long does shipping take for standard orders?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear faster.

What is your return policy for performance footwear?

We offer a 30-day return policy on all footwear. Items must be in their original packaging and unworn condition to qualify for a full refund.

Do you offer international shipping?

Yes, SLAM ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

Are your jerseys and apparel true to size?

Our apparel is designed with an athletic fit. We recommend checking our detailed size guide on each product page to ensure you find the perfect fit for your sport.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.